Olga Dosis

Optimal Performance Consultants Inc.

Olga holds an Honours Baccalaureate Degree, a Masters of Arts degree in Psychology and a Masters of Arts degree in Critical Disability Studies. She has over 20 years of experience working with both private and public sector organizations supporting them to develop and integrate accessibility and diversity initiatives. She has supported the development and execution of training, conducting audits and assessments of policies, practices and procedures, as well as accessibility built audits to assist organizations in becoming barrier free.


Olga has written several papers on disability and the workplace and her extensive cross disability and accommodation knowledge has been indispensable in developing realistic plans and strategic direction to implement the requirements under the Accessibility for Ontarians with Disabilities Act, Customer Service Standard. Olga’s new book was released this year by Thompson Carswell entitled – “Accessibility for Ontarians with Disabilities Act Implementation Guide: Standards for Customer Service” and has been an excellent resource for HR, Facility and Design specialists in all types of organizations.

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